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Product FAQ – Everything You Need to Know
🚚 How long does it take to ship?
Orders are usually processed within 1–3 business days. Delivery times may vary depending on your location. Once your order has been shipped, you will receive a tracking number via email so you can easily follow your package.
🔄 What if it doesn’t fit? Can I return it?

Yes, we want you to love your TorchCool. If the size doesn’t fit or you’re not completely satisfied, please contact our customer service team for assistance with returns or exchanges.

Email: service@torchcool.com

🎨 Will the color fade?
No. TorchCool are made with high-quality materials designed for everyday wear. With proper care, the color and appearance will stay looking great for a long time.

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